Privacy Policy

1. Introduction

TOSGOLDEN Integrated Limited ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect information about you in a variety of ways, including:

Information You Provide Directly:

• Contact forms (name, email, phone, message)
• RFQ submissions (product details, quantity, destination)
• Newsletter subscriptions (email address)
• Account information (if applicable)
• Payment information (through secure payment gateways)

Information Collected Automatically:

• Device information (browser type, IP address, operating system)
• Usage data (pages visited, time spent, links clicked)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

• To process and fulfill customer requests and inquiries
• To provide customer support and respond to communications
• To send marketing materials and newsletters (with consent)
• To improve website functionality and user experience
• To monitor for fraudulent activity and security issues
• To comply with legal obligations

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for data transmission
• Secure password protection
• Regular security audits and updates
• Limited access to personal data by authorized personnel

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Generally:

• Contact form submissions: 1 year
• RFQ inquiries: 2 years
• Newsletter subscribers: Until unsubscribed
• Transaction records: 7 years (for tax compliance)

6. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service providers (email services, payment processors, hosting providers)
• Legal authorities when required by law
• Business partners (only with your explicit consent)

7. Your Rights (Nigeria Data Protection Regulation - NDPR)

Under the Nigeria Data Protection Regulation, you have the following rights:

• Right of Access: You can request access to your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data
• Right to Restrict Processing: You can limit how your data is used
• Right to Data Portability: You can request your data in a portable format
• Right to Object: You can object to processing of your data

8. Cookies

We use cookies to enhance your browsing experience. You can control cookies through your browser settings. See our Cookie Policy for more details.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: